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Detail Office Hours Monday: 9 AM to - 6 PM Tuesday: 9 AM to - 6 PM Wednesday: 9 AM to - 6 PM Thursday: 9 AM to - 6 PM Friday: 9 AM to - 6 PM Saturday: 10 AM to - 4 PM Sunday: 12 AM to - 12 AM Stop By Anytime!
  • Monday: 9 AM to - 6 PM
  • Tuesday: 9 AM to - 6 PM
  • Wednesday: 9 AM to - 6 PM
  • Thursday: 9 AM to - 6 PM
  • Friday: 9 AM to - 6 PM
  • Saturday: 10 AM to - 4 PM
  • Sunday: Closed
Stop By Anytime!

Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half-hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable. There is $100 holding fee that is required at the time of application. If your application is accepted, that fee will hold an apartment for you until you are able to move in. You can start your application today! 

You can easily apply online through our property website. 

You are responsible for all utilities. Residents are responsible for paying for gas, electricity, water/sewer, trash, and cable/internet.  All residents are responsible for a one-time trash fee of $120/year.

Security deposits will vary depending on qualifying criteria. The standard security deposit is $300 up to 1.5x the monthly rent.

Rent is always due on the first of the month and a $75 late fee is assessed after the 4th of every month (even on weekends and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

At Arcadia Grove Apartments, we will welcome both cats and dogs. Breed restrictions apply. Learn more about our pet-friendly apartments by visiting our Pet Policy.

Resident Questions

We do not offer a lease break option. Your entire lease term must be fulfilled.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

We partner with Xfinity. You may set up your service with them at any time.

Grills are not permitted on patios or balconies.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If you are locked out after hours you will need to call a locksmith.

If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.

Didn't find an answer?

Our team is always ready to answer your questions.